This page sets out how we handle your personal information when you ask us about cleaning in Cheshunt.
What we ask for
If you use the quote form or phone us, we take your name, phone number and the postcode of the property, plus your email address and notes about the job if you choose to give them. That is all we ask for and all we keep.
Why we use it
It lets us price the job, arrange the visit and contact you about the booking. Our lawful basis is that this is needed to take the steps you asked for before a contract, and after that our legitimate interest in carrying out the work.
Keeping your details
If an enquiry does not become a booking, its details are deleted after 12 months. Records of finished jobs are kept for six years, as we may need them for tax purposes or to resolve a dispute.
Sharing
Only the people booking your job and the cleaners who carry it out. We do not sell your details and we do not pass them to marketing companies. The website is hosted by a third-party provider, and form submissions are passed securely to our booking system.
Cookies
Details are in the cookie policy.
What you can ask us to do
You can ask us what we hold about you, have it corrected, or have it deleted. Ring 020 8077 3679 and ask, and we will action it. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk if you are not satisfied.